Frequently asked questions
Find the answers you need to your questions about the Construction Waste Portal.
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Your data
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How safe is my project data?
Your project data is completely anonymous. No connection can be made to your project or your data. Whether you provide data by another means or via the upload facility on the website, we never ask for a project name, its value or how much you spent on waste. We don’t even ask for the full postcode, only the initial part e.g. AB1 and not AB1 2CD.
The only other considerations are what type of project your data relates to e.g. Office, Retail etc. as this helps us refine the forecasting outcomes as the modelling matures. Then comes the waste data itself in terms of total waste and any information on specific waste streams e.g. timber, plasterboard etc.
That’s it.
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How safe is my personal and company data?
We comply fully with all relevant data protection legislation including GDPR. We always keep in mind that choosing to use our site is a personal decision, and we have implemented safeguards to protect that choice. For a comprehensive understanding of our practices, please refer to our detailed Privacy Policy.
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Can my waste contractor report my waste data directly into The Portal on a monthly basis?
Yes. This can be facilitated via an Application Programming Interface, or API for short. This involves your waste contractor’s technical specialists talking to ours to work out the necessary coding.
We will charge you agreed fees for our side of the development work. You would also have to pay any development fees your waste contractor wished to charge you, unless they offer it to you as part of their added value service offering.
Your account
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How often can I change my rates or update my page?
Your page is specific to you and is your own ‘space’ on The Portal. You can access your page anytime, anywhere with an internet connection, and change your rates, logo, service capability or free text items.
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Can competitors see my skip rates?
No. Your rates and service capability are only visible to construction companies using the ‘Price My Project’ function on their page, and to use that they have to be subscribers.
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What if someone set up a dummy company to check my rates?
The system notifies us when we have a new subscriber. Every company who subscribes is checked via Companies House. We only do this to check they are a legal entity, and not to check financial performance or legal compliance etc.
If someone was to set up a bogus company to check competitor rates in a given area, this would be identified at this check stage, and they would be immediately removed from the system and their subscription fees retained by us. This is clearly stated in the T&Cs.
Functionality
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Can I order skips or aggregates on the website?
No. Using the website does not at any stage of a search or enquiry get you into a contractual obligation. The ethos of the website is to allow smart conversations to begin by giving people a platform to communicate based on considered assessment of capability and cost.
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Is there a commission fee for matches made through the site?
No. There is no commission or finder’s fee for putting two like-minded companies together. Our aim is to drive resource efficiency and best practice by bringing both industries closer together.
We won’t profiteer from that aspiration.
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How is the forecast calculated?
Data science is used to assess historic data using a number of factors, and our algorithm has been afforded two levels of legal protection as Intellectual Property including being classed as a ‘Trade Secret.’
Product
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What is the Construction Waste Portal?
Construction Waste Portal is an innovative software-as-a-service (SaaS) platform that harnesses the power of completed construction project waste data to generate precise and comprehensive forecasts for upcoming projects. By utilising historical project data specific to your area, which is divided into distinct postcode zones in the UK, our platform ensures accuracy and reliability in your predictions.
By choosing Construction Waste Portal, you unlock access to a network of top-rated waste management companies that serve your project area. This fosters a thriving, dynamic, and responsive market, providing you with a range of options for efficient waste management.
In addition, our platform simplifies the sourcing of recycled aggregates for your project, promoting sustainability and environmental responsibility. We also calculate the embodied carbon of the projected waste materials using industry-standard factors, aligning with the urgent focus on climate change. This not only enhances the relevance of your forecasts but also enables targeted reductions in both carbon emissions and waste.
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How does the star rating system work
As environmental professionals, we anticipate and hope that resource management companies will strive to achieve excellence in 10 technical areas. Each of these areas is worthy of a half star, and companies can provide evidence through the system to support their accomplishments.
Our goal is to inspire resource management companies to become industry leaders, pushing the boundaries of excellence and raising standards. It is important to note that the 'Covid-19 Risk Assessment' and 'Earthworks Capability' sections do not qualify for a half star.
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Is being on your site an endorsement of a waste or construction company?
No. We do not endorse or validate the performance or financial status of any company using the website. However, our Ts&Cs are clear that should any company be prosecuted under environmental or any other company law statute that they will be removed from the website. Additionally, if a commercial rate is substantially lower than ‘normal’ market conditions, we will investigate and act accordingly. We will not knowingly allow ridiculously low rates to be promoted unchecked.
Our aspiration is that the website will become known as the place to find those resource management companies who aspire to be the best.
Best practice via your reduction actions will also mean that you can present your clients with information on your targeted carbon reductions too.